Knowledge Base

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Knowledge Base

For organisations

For organisations

Page & Settings

How do I edit the information of my organization page?

How do I add ANBI/SBBI status to my organisation?

How do I customise the photos on my organisation page?

How do I delete my organization?

How does the organisation setting: "donations" work?

How do I edit the settings of my organization page?

How do I change the privacy settings of my organization?

How do I create an organisation on my website?

How do I create (regional) teams within my organization?

How do I adjust the contact details in the footer?

Why does my organization need to be approved? How long does this take?

Can I create opportunities that are only visible to members of my organisation?

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Roles & Members

How do I invite people to become a member of my organisation?

How do I add multiple people who don't have an account yet to my organisation page?

How do I send an email to volunteers who have signed up for an event or opportunity?

How do I invite people to sign up for an activity, opportunity or event?

How can I add an admin or moderator to my organisation?

How do I send an email to all (or a selection of) members of my organization?

How do I add an organization member to my activity, opportunity, workshop, event, etc.?

How do I delete/demote an administrator or moderator?

What is the difference between an organisation user, moderator, and admin?

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Activities

How do I edit the status of an opportunity, event, or activity?

How do I edit an opportunity?

How do I display vacancies / workshops / activities of my organization on my own (or another) website?

Tips & Tricks: writing an attractive text for your activity / opportunity

How do I choose a good cover photo / image for an activity?

How can I expand the reach of my opportunity?

Can members of my organisation also create opportunities?

How do I publish an opportunity, event, or activity?

Publishing past activities?

How do I post opportunities/activities/workshops/events on a page?

How do I create an activity on behalf of my organisation or volunteer centre?

Can I re-use or duplicate an opportunity to create a new one?

Are opportunities automatically extended?

How do I add a form to my activity / opportunity?

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Applications

How do I view applications for an opportunity and change its status?

How do I download the data of users / volunteers who have applied for an activity / opportunity?

Activity reports

Reminder badges / notifications for organisation admins and moderators

As an organization admin/moderator, how can I generate Activity Reports?

Activity Reports and Impact Hours for organisations and teams

Volunteer pool

How can I find volunteers in the volunteer bank

How can I invite volunteers to the volunteer pool via a button / link?

Forms & Documents

Ask a volunteer to upload a file with their application

Notifications & Messaging

How do I change my e-mail notification settings as an organisation admin?

How do I message volunteers?

Data & Analytics

I cannot find my organisation data and analytics

Best practices: using data and analytics within your organisation / team

Data and analytics for organisation admins and team leaders

Getting started

Installing the app

3 tips to set your organisation page up for success

Advanced trainings

How can I link a monetary value to the impact of my organization?