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Data and analytics for organisation admins and team leaders
Data and analytics for organisation admins and team leaders

Analytics overview. Data overview. Manage volunteering efforts. Provide insights. Visualise impact.

Jasper Versteege avatar
Written by Jasper Versteege
Updated over a week ago

Data and analytics provide organisation admins and team leaders with the means to easily manage their users, applications and activities. It helps organisations with reporting and visualising the impact the organisation is making. Jump to:

Together with Activity Reports and Impact Hours our platform provides insightful impact data and analytics on three levels:

  1. Activity Reports at the individual level

  2. Organisation data & analytics at the organisation level

  3. Macro data & analytics at the platform level

PRO TIP: Use the platform as a way to manage ALL your current volunteering efforts within your organisation by adding existing members and activities. This will give your organisation a complete overview of the impact your making.


Analytics overview

Organisation data and analytics offer the opportunity for targeted reporting for your organisation. Using analytics you can report on a weekly, monthly, quarterly or yearly basis on a variety of parameters.

The dropdown at the top lets you choose what Analytics you want to see: Opportunities, Applications, or Organisations (only visible when the organisation uses child organisations / teams). All analytics can be segmented by postcode groups, and by specific dates.

IMPORTANT: Types, Activities, Causes and SDG's can be enabled/disabled and sometimes renamed per platform. The terminlogy might be a little bit different on your platform.

Opportunities displays the number of opportunities.

  • The number of opportunities by Type (e.g. volunteering activity, workshop, community event)

    • Filterable on Status: “Yes/no”

  • The number of opportunities by Activities (e.g. Transfer Knowledge, Practical Activities, Trusteeship & coordination, etc.)

    • Filterable on “All Opportunities, Open, or Closed”

  • The number of opportunities by Cause (Animal welfare, Poverty reduction, Wellbeing etc.)

  • The number of opportunities by Commitment (Longer than a day, One day)

    • Filterable on “All Opportunities, Open, or Closed”

  • The number of opportunities by SDG Goal

    • Only if manually added to opportunities, not estimated

  • The number of opportunities on the Map

    • This opens a map where the opportunities take place

    • Filterable on “All Opportunities, Open, or Closed”

  • The number of opportunities by Page views

    • This shows how often the URL of an opportunity has been visited

Applications displays the number of signups for opportunities by status (Accepted, Declined, Withdrawn, Approached, Pending, Suggested, On Reserve List)

  • The number of applications by Type (e.g. volunteering activity, workshop, community event)

  • The number of applications by Cause (e.g. Transfer Knowledge, Practical Activities, Trusteeship & coordination, etc.)

  • The number of signups by SDG

    • Only if manually added to opportunities, not estimated

  • The number of applications by SDG (estimated)

    • Always, estimated by our AI-model in cooperation with CBS (Central Bureau for Statistics in the Netherlands)

  • The number of applications by Hours by SDG

    • Only if SDGs are manually added to opportunities, not estimated

    • Only if number of hours are specified in the opportunity

  • The number of applications by Origin

    • Reached out to user via volunteer pool by organiser / platform admin

    • User signed up for the opportunity themselves

Organisations displays all information pertaining to the organisation and child organisations (teams). This is only visible when the parent organisation has child organisations. This option is not visible for child organisations/teams.

  • The number of (child-)organisations that are monthly active

  • The date of when (child-)organisations are registered

  • (child-)Organisations by cause

  • A table of what interactions a (child-)organisation has had that used volunteer pool and status (Approached, Suggested, Accepted, Pending, Declined, Withdrawn, On Reserve List)

  • What SDGs the (child-)organisations pertain to.

PRO TIP: you show / hide anlytics by clicking on the parameter.


Data Overview

Organisation data and analytics combine all information about users, activities and signups in one place. Using the data tables, your organisation page can function as your own CRM, or as a portal to export all information to your current solution.

IMPORTANT: Users, Opportunities and Organisations can be called differently on your platform.

  • Users: users / members that belong to this organisation or one of its child orgs

  • Opportunities: opportunities belonging to this org or one of its child orgs

  • Applications: applications to opportunties/activities pertaining to this org or one of its child orgs

  • Organization’s impact: Activity Reports connected to this org or one of its child orgs.

  • Members’ impact: Activity Reports by members belonging to this org or one of its child orgs.

  • Organisations: org’s child organisations (teams). If this org has no child organisations, this tab will not be visible.


Data and analytics can be used for all kinds of analysis and reporting. Also see: Tips & Tricks: how can you use data and analytics within your organisation / team?

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