How can I suggest an activity to users?

You can suggest activities via the activities table. The application will only be visible to the organization in question once the user responds.

As a platform administrator or moderator, you often serve as a facilitator, connecting people with suitable volunteering opportunities. To support this matchmaking process, our platform allows you to:

  • Assign users to activities and manually link them
  • Suggest activities to users

In both cases, an application is created. Here’s how the suggest feature works:

Suggesting Activities

  • You can suggest any activity to any user.
  • The application will automatically be given the status ‘Suggested’.
  • This application will NOT be immediately visible to the organisation.
  • The application will be immediately visible to the user.

When to use it? Suggesting activities is especially useful when a connection hasn't been made yet and the user needs to take the next step.

How does it work? You can suggest activities to users in just a few steps by manually creating an application:

  1. Go to your admin panel.
  2. Click on ‘Activities’ . You’ll arrive in the data overview for all types of activities. NOTE: Depending on your platform or website settings, this name may vary (i.e. 'Opportunities').
  3. Find the activity you’d like to suggest to a user by searching with the ID number, title, contact person, or organisation.
  4. Below the activity link, you’ll see ‘+ Suggest to user’ , click this. A pop-up will appear with two fields:
    1. Select a user: Search and select the relevant user by entering their name or email address.
    2. Send a message: Optionally, add a message for the selected user. NOTE: The organisation is not notified, until the person takes action and the status of the application changes. After that organisation administrators can view your message in their message center.
  5. Click ‘Send’ to suggest the activity. The user receives an email, which takes them directly to the activity page. When they click the sign-up button (now labelled ‘Suggested: click here’), they have two options:
    1. Message organiser: The user sends a message to the organiser, turning the suggestion into a regular application, which becomes visible to the organisation and has the 'Pending' status.
    2. Withdraw application: The application receives the status ‘Withdrawn’ and becomes visible to the organisation.

TIP: You can find analytics under ‘Applications by origin’.