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For platform admins
Everything you need to know to manage your platform in the best way.
Admins & Moderators
Users & Organisations
- How to help a user reset their password or verify their account?
- How can I create an organisation for another user?
- How do I add admins to an organisation on our platform?
- How can I approve or reject an organisation?
- How do I delete a user account?
- How do I find the profile of a volunteer?
- Why doesn't a user have an e-mail address?
- How do I find the details of a specific user, organisation, opportunity, signup?
- How can I delete an organisation?
- How do I find the most recent organisations?
- What does a question mark mean in the user data interface?
- How can I add users who don't have an email address?
- What is an unclaimed organisation?
- How do I create or invite users?
- What are the benefits of setting up a company page?
Activities
- Can I move vacancies/activities between organizations and/or teams?
- Where do I find the latest opportunities?
- How do I change opportunities in organizations?
- Volunteering, learning and community opportunities: what options do I have?
- How do I post opportunities/activities/workshops/events on a page?
- How do I find expired opportunities?
- Measurable Impact: what are Activity Reports and how do they work?
- Using custom tags
- How long is the "new" label visible for new roles?
Applications
Pages & Blogposts
- How do I create a new page?
- How do I edit an existing page and how do I add content?
- How do I edit a page?
- How can I apply section themes?
- How do I customize the navigation bar?
- Tips & Tricks: meta data
- How do I edit the title and description (meta data) for the discover opportunities page (vacancy bank)?
- Add links to your various social media profiles in the footer?
- How do I change the title, description and image (meta data) of a page?
- How do I edit an image for split media-text columns?
- How to create a moving banner for my platform?
- Why isn't the right image showing when I share a page on social media?
- How do I add a link to an image?
- How do I edit the footer?
- How do I adjust the contact details in the footer?
- How do I add a document to a blog?
- How do I add news/a story/blog post?
Features & Settings
- External Deeds
- How do I customize organization terms?
- Which automated emails can I edit?
- How do Standard and Customizable Tags work and how can I use tags for filtering?
- How does Two-Factor Authentication (2FA) work?
- Sustainable Development Goals (SDGs) as filters
- How do I add a form to a page or an activity / opportunity?
- How do I edit the e-mail notifications I get as a platform admin?
- What are profanity reports?
- How can I customise the automails on my Deedmob platform?
- How do I customize/change the terms for activities on the site?
- How do custom signup fields work?
- Guest applications: how can users sign up without an account?
Volunteer pool
- How does the volunteer pool change the platform?
- When does a volunteer get removed from the volunteer pool?
- How often can a volunteer be contacted in the volunteer pool?
- How do I manually remove from or add a user to the volunteer pool?
- How often can an organisation reach out to volunteers in the volunteer pool?
- Why isn't a volunteer visible in the volunteer pool?
- How can I invite volunteers to the volunteer pool via a button / link?
Connections & Integrations
- As a platform administrator, how can I embed / integrate an external tool, platform-wide?
- Tips & Tricks: Embed Codes
- How do I embed social media posts on the platform?
- As platform admin, how can I publish vacancies / workshops / activities on other sites? (without filters)
- All your platform activities on other websites with filter options
- How can I embed / integrate an external tool on a page as a platform administrator?
- How do I integrate my MailChimp account on my organisations' Deedmob website?
Data & Analytics
Best practices
- How to manage a flexible team of volunteers for short term roles.
- How do I train and support organisations in using my platform?
- What Should Organizations Learn About the Platform?
- How do I share resources or answer to FAQs on the platform?
- Tips & Tricks: reaching new volunteers
- Tips & tricks: the volunteer pool
- How to get organizations to update their pending applications?
- Boosting impact: promoting your platform and measuring (online) campaigns