Working across connected platforms

Your organisation appears on all platforms that are connected to each other. This means you can post and manage activities for several regions from one organisation page. You can of course also choose to create a separate organisation page for each platform.

This article is for organisations that are active on more than one connected platform.

What the connection means for your organisation

Your organisation is visible everywhere. Volunteers find your organisation on every connected platform. You do not need to register your organisation again.

You log in everywhere with the same details. You can log in to every connected platform with your existing email address and password. The login screen also tells you this.

Your activities are visible on multiple platforms. Volunteers on the connected platforms also find your activities there. Each platform shows the types of activities that suit that platform, for example volunteer opportunities and workshops, or only volunteer opportunities. If you see the message "Not shown on this site" on an activity, that platform does not show this type of activity. Your own organisation page always shows all your activities together.

You decide where your activities can be found. Give a volunteer opportunity a fixed location, and it appears at that spot on the map. Volunteers who search in that area find it straight away. Choose a flexible location, and your opportunity appears on every connected platform, marked as flexible. This way you reach volunteers in all regions.

Choose how you work: one page or a page per platform

You choose between one organisation page for all platforms and a separate organisation page for each platform. Both options work.

If you want to manage all your activities from one place, one organisation page with teams is usually the best choice.

Work with teams per region or sector

With teams, a staff member only receives the activities and notifications of their own region or sector. A staff member who only works for Region A then does not receive everything from Region B.

Also put the region in the name of each team, for example "Food Bank Region A". Volunteers then see straight away which region an activity belongs to.

Linking existing organisation pages

If your organisation already has a separate page on several platforms, you can have those pages linked as teams under one parent organisation.

1. Make a list of the organisation pages that belong together.
2. Add the link to each page.
3. Mark which page is the parent organisation.
4. Send the list to the admin of the platform you are active on.

The platform admin arranges for all pages to be linked. After that, you manage all teams from the parent organisation's page.

Avoid duplicate volunteer opportunities with a flexible location

A volunteer opportunity with a flexible location appears on every connected platform. If your teams work in regions that do not exactly match the regions of the platforms, a volunteer can see the same call twice.

An example: the Region A team posts a volunteer opportunity with a flexible location. The Region B team posts the same opportunity, also with a flexible location. A volunteer then sees the same call twice on every platform. You cannot prevent this at the moment.

You can handle this in two ways:

• Put the region in the title. Name the region in your team name and in the title of the opportunity, for example "Buddy wanted in Region B". A volunteer then sees straight away which call belongs to which region.
• Give each opportunity a fixed location. Create a separate opportunity with its own location for each region. You do lose the advantage of one place where everything comes in.

Questions

Contact the admin of the platform you are active on if:

• you are unsure whether one organisation page or a page per platform suits your organisation better;
• you want to have existing organisation pages linked as teams;
• your activity does not appear on a platform where you expect it.