For platform admins
Admins & Moderators
Theme & Settings
Pages & Blogposts
- Tips & Tricks: meta data
- How do I create a new page?
- How do I edit the title and description (meta data) for the discover opportunities page (vacancy bank)?
- Add links to your various social media profiles in the footer?
- How do I change the title, description and image (meta data) of a page?
- How do I edit an image for split media-text columns?
- How to create a moving banner for my platform?
- Why isn't the right image showing when I share a page on social media?
- How do I add a link to an image?
- How do I edit the footer?
- How do I edit a page?
- How do I add a document to a blog?
- How do I add news/a story/blog post?
- How do I adjust the contact details in the footer?
Users & Organisations
- How do custom signup fields work?
- How can I create an organisation for another user?
- How do I add admins to an organisation on our platform?
- How can I approve or reject an organisation?
- How do I delete a user account?
- How do I find the profile of a volunteer?
- Why doesn't a user have an e-mail address?
- How do I find the details of a specific user, organisation, opportunity, signup?
- How can I delete an organisation?
- How do I find the most recent organisations?
- What does a question mark mean in the user data interface?
- How can I add users who don't have an email address?
- What is an unclaimed organisation?
- How do I create or invite users?
- What are the benefits of setting up a company page?
Activities
- As platform admin, how can I publish vacancies / workshops / activities on other sites?
- Can I move vacancies/activities between organizations and/or teams?
- Where do I find the latest opportunities?
- How do I find expired opportunities?
- How do I change opportunities in organizations?
- Volunteering, learning and community opportunities: what options do I have?
- How do I post opportunities/activities/workshops/events on a page?
Applications
Activity reports
Volunteer bank
Volunteer pool
- How does the volunteer pool change the platform?
- When does a volunteer get removed from the volunteer pool?
- How often can a volunteer be contacted in the volunteer pool?
- How do I manually remove from or add a user to the volunteer pool?
- How often can an organisation reach out to volunteers in the volunteer pool?
- Why isn't a volunteer visible in the volunteer pool?
- How can I invite volunteers to the volunteer pool via a button / link?
Forms & Documents
Notifications & Messaging
Analytics
Profanity reports
Advanced trainings
Best practices
- Tips & Tricks: reaching new volunteers
- Tips & tricks: the volunteer pool
- How to get organizations to update their pending applications?
- How do I train and support organisations in using my platform?
- What Should Organizations Learn About the Platform?
- Boosting impact: promoting your platform and measuring (online) campaigns
Testing
Connections & Integrations
- As a platform administrator, how can I embed / integrate an external tool, platform-wide?
- Tips & Tricks: Embed Codes
- How do I embed social media posts on the platform?
- How can I embed / integrate an external tool on a page as a platform administrator?
- How do I integrate my MailChimp account on my organisations' Deedmob website?
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