I forgot my password, now what?

Request a new password. I can't remember my password.

Have you forgotten your password? In the top-right corner homepage, you'll find the 'log in' button. At the bottom, press "forgot password".

  1. Enter your email address

  2. Press “Submit”

  3. You'll receive an email containing a link to reset your password. Press on the button "Set new password". If the button doesn't work, you can copy the link below the button into your browser. Note: the link only works for 2 hours

  4. In the mail, press on the button "Reset my password"

  5. Enter your new password twice

  6. Press on the button "Change password"

  7. Your password has now successfully been changed and is ready for use


Note: The email might end up in the "Spam" folder. Please check this folder as well. If you still cannot find your email, please contact the Platform Administrators of your platform and refer to this article to activate your account.