Occasionally, users are unable to create an organisation. For example, they may have trouble filling in the organisation information, they may not be able to find how to do it, or they may be less digitally savvy. Not to worry! Platform administrators can easily create an organisation for someone else and add that person as an administrator. Follow the step-by-step plan below to do so, or watch the video below the step-by-step plan.

  1. Click on your profile icon in the top right corner and click on "+ Create Organisation".

  2. Fill in the Organisation information. More information about the fields can be found in this article.

  3. After creating the organisation, click on your profile icon again at the top right and select the organisation you have just created under "Organisations". This opens the organisation page.

  4. Click on "Add Admin".

  5. Type in the e-mail address or name of the user and select the option that he or she becomes Administrator of the organisation under "Access level". Then click the "Add" button. Read more about adding admins here.

  6. You will be taken back to the "People" screen. Here you will see yourself and the new administrator as administrators. Click on the three dots next to your name.

  7. A pop-up will appear: click on "Remove person from organisation". With this you remove yourself from the organisation.

  8. Another pop-up will appear asking whether you are sure you want to delete yourself. Click on OK.

  9. Finally, do not forget to approve the organisation. Read how to do this here.

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